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Top 5 Call Center Services

Most organizations outsource call center services because they do more than answer your calls. They provide you with communication alternatives, handle your social media, and even respond to emails. They make you available at all required times. Since there are so many call centers, picking the best can be tricky. This website gives you a quick comparison to help you decide.

Last Updated December 2022

Go Answer banner
  • Best for - small to midsized businesses and solo practices
  • Pricing - from $ 50 per month
  • Inbound/outbound services - available

Goanswer provides 24/7 communication solutions for your business. They handle SMS, web chat, calls, and emails depending on what you need. Their staff is HIPAA trained; they can handle sensitive information. They have different plans to fit different needs. Goanswer offers a 30-day free trial.

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Go Answer logo
Teledirect banner
  • Best for - start-ups to fortune 500 companies
  • Pricing - from $1,100 per month
  • Inbound/outbound services - available

Teledirect delivers the best customer experience and efficiency in costs and time. They boast of having an average answering speed of 11 seconds. They will help you monitor and score your calls monthly. The lead response management call helps you make better business decisions. Their prices are very flexible; ensure you get a quote from the official site before using the services.

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Teledirect logo
Five Star banner
  • Best for - small to midsized businesses and solo practices
  • Pricing - from $ 50 per month
  • Inbound/outbound services - available

Five Star Call Centers has the most comprehensive outbound services, including cold-calling. Their prices greatly vary depending on the campaign. They can handle high call volumes without trouble. They offer both shared and dedicated associate models to favor different organizations.

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Five Star logo
Xact banner
  • Best for - businesses of all sizes
  • Pricing - starts at 89 cents per minute for shared agents
  • Inbound/outbound services - available

XACT is very flexible, especially with the pricing, which is why it's an ideal choice for businesses of all growth stages. They can enhance your communications profile by handling email, chat, phone, and internet support. XACT has a long history in the call center industry, and its agents are highly qualified.

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Xact logo
Signius banner
  • Best for - start-ups and businesses on a budget
  • Pricing - from $ 45 per month
  • Inbound/outbound services - inbound services are available

Signs Communication has to be one of the most affordable pay-as-you-go options. They focus on live answering. They are HIPAA compliant, so they offer medical answering services. They use advanced technology to provide reliable solutions.

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Signius logo
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