Last Updated June 2023
ADS
BEST OF THE BEST
DESCRIPTION
Many customer helpdesk systems are friendly, available, and simple for start-ups and small enterpris...
FEATURES
- Suitable For - Small businesses
- Starting Price - $25 monthly per user when billed annually
- Free Trial - Available
Pros
- Because of how easy and clear Salesforce is to use, you will have more time to concentrate on running your company.
- There are a lot of third-party programs that are compatible with the system.
- Salesforce is adaptable, allowing you to make it fit your specific requirements.
DESCRIPTION
Assisting several channels might be complex, but your clients don't care about the complexities invo...
FEATURES
- Starting Price - $19 monthly per agent if billed annually
- Free Trial - Available
- Suitable For - Established companies
Pros
- Many people consider Zendesk's live chat feature the finest of its kind. Not only can you transmit files, but you can also set up behavioral triggers, keep tabs on live visitors, rate conversations, and more.
- All interactions with customers, including those initiated by the customer themselves, may be managed using this system. A unified front end guarantees uniformity of operation.
- Appeals to a large variety of customers
DESCRIPTION
The cloud-based Zoho Desk is a support system developed by Zoho Corporation that serves organization...
FEATURES
- Free Trial - available
- Starting Price - $15 monthly per user
- Free Version - available
Pros
- It manages client communications across email, chats, phone, social media, and websites. It simplifies response and follow-up.
- Companies may incorporate a knowledge base, user community, and AI inside their website, SaaS product, and mobile app to assist consumers in discovering answers.
DESCRIPTION
Cloud-based Freshdesk helps companies of all sizes provide first-rate help for their customers. The...
FEATURES
- Free Version - available for unlimited agents
- Starting Price - $15 monthly per agent if billed annually
- Best for - Companies of all sizes
Pros
- Email's ability to facilitate collaboration on a wide range of topics among a large group of people, all inside the same inbox, and to facilitate the rapid, efficient completion of tasks is a lifesaver.
- When it comes to responding to and following up with customers, Freshdesk is a fantastic tool. Our staff can effectively address the problems faced by our customers as a result.
DESCRIPTION
InvGate Service Desk is a platform for managing IT services that include a help desk, a knowledge ba...
FEATURES
- Best For - All business sizes
- Free Trial - Available
- Rating - 4.5/5
Pros
- The interconnections between categories, support, and catalogue are brilliant, yet they are also simple to set up and comprehend in everyday use.
- The InvGate staff and its partners have been very helpful throughout the project.
Advertisers and marketers have flooded this internet with tons of Help Desks that claim to be the best. It can be hard to know which one is the best out of all those options. This article will give you a list of 5 Help Desks so you can make an educated decision before choosing what’s right for you.