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Best 5 IVR Systems Software Providers

Interactive Voice Response has become very popular in businesses. It’s an automated phone system technology to help callers get the information they need through the voice response system. You can tweak the system to acquire feedback from clients. Here are a few IVR providers worth considering.

Last Updated June 2024

Twilio banner
  • Best for - pre-built AI templates
  • Price - custom quotes
  • Free trial - available

Twilio can save you a lot of money by building an automated voice assistant. Outdated methods can frustrate your clients when they call. This software has an autopilot that will keep your callers engaged at all times. You will improve customer satisfaction when you are always available. IVR software needs to come from an established platform and have the right features.



Twilio logo
Plum Voice banner
  • Best for - conversational AI
  • Price - customized prices
  • Free trial - 30 days free

Plum Voice is highly recommended for people looking to increase customer engagement. You can build an intelligent voice agent on their cloud. These are voice dialogs that will keep your business running even when unavailable. With a subscription, you can access all their products. They have data analytics for continued growth.



Plum Voice logo
Genesys Cloud CX banner
  • Best for - modern cloud strategies
  • Price - customized rates
  • Free trial - up to 12 months free

Genesys is serving more than 11,000 customers in more than 100 countries. It’s a widely spread system that engages people effortlessly. Your company will have the power to deliver hyper-personalized, proactive, and predictive experiences.



Genesys Cloud CX logo
Aircall banner
  • Best for - more customizable experience
  • Price - from $ 30 per user
  • Free trial - 7 days free

Aircall IVR is designed to quickly classify callers and give them a personalized experience every time they reach out. You can impress them with the IVR menu that offers all the required information.



Aircall logo
Cloud Agent banner
  • Best for - numerous IVR integrations
  • Price - an average of $ 45 per month
  • Free trial - available

Cloud Agent ticks all the right boxes for someone looking for IVR solutions. You should utilize the free trial. It gives you an insight into the features their system has and how effective it is. Many businesses are employing Cloud Agent in their day-to-day operations.



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Top 5 IVR Providers


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