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Best VOIP Business Services

Voice over IP systems, simply as VoIP, dominate the small and medium enterprises (SMEs) telephone market. The dominance is not only because they are inexpensive. But also due to the flexibility they bring in businesses. VoIP can do anything that the old-fashioned PBX does, and it has numerous features and functions that are impossible with the traditional telephone system. We have compiled a detailed review of the ten best VoIP services to help businesses as they plan.

Last Updated September 2023

Nextiva banner
  • Users - Plans start from a single user package
  • Cost - Starts from $23.95 monthly
  • Most suitable for - Businesses that are growing and medium-sized businesses

Nextiva offers various communication services which work best for small businesses and large companies. It is a one-stop-shop for communication services, customer care management, sales and marketing, and market research needs. Nextiva is one of the top choices of communication business services because it tailor makes a communication program and plan that will enable your business to improve its communication efficiency, which in turn improves business efficiency.

Nextiva services have features that help build suitable business communications. Some of these are VoIP plans, a communication app, the Sales Pipeline CRM, and a small business solution with business solutions that come in a package.

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Ooma banner
  • No. of users - Unlimited
  • Price - From $19.95
  • Application - Suitable for Contract-free service

While Ooma is an excellent solution for any size business, it is desirable for small businesses because it offers advanced phone features at affordable pricing. Moreover, its setup comes with DIY videos and instructions to guide you in installing, and a technician will not be necessary.

Ooma is a seven-time, successive winner of the PCMag VoIP Business Choice award, which mirrors the greatness of the services it offers. Its cloud system is portable, easy to operate and learn together with 24/7 customer support. Whereas Ooma is an excellent solution for businesses of any size, it is desirable for small and mid-sized businesses because of the advanced phone feature it offers at relatively affordable pricing.

The VoIP service provider offers free unlimited calls anywhere in Mexico, the U.S., Canada and Puerto Rico. Already, such an offer result in substantial savings for enterprises that spend a lot on phone bills. Additionally, it offers competitive rates for international calls.

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Ooma logo
Vonage banner
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Vonage is among the earliest VoIP providers in the industry, and over the past two decades, it has only worked to enhance its offerings. It offers a wholly unified communication platform for enterprises regardless of their sizes. It is an outstanding solution for all connection needs, from companies seeking a virtual receptionist to those attempting to professionalize their businesses. It provides an easy-to-use directory assistance tool, and users can connect multiple devices and work with flexibility

Vonage is known to provide outstanding features with flexible pricing. From customer service to privacy, collaboration and personalization, the service provider allows businesses to improve every aspect of their businesses in distinct ways. Its package includes critical features, such as call screening, caller ID blocking, do not disturb settings, spam shield and much more to ensure your teams are entirely in control over all incoming calls.

Moreover, users can control the flow of incoming calls with tools, such as call continuity, call hold, and car parking. Users can even opt for call recording, call waiting and call queues that render a professional edge to businesses.

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Vonage logo
Dialpad banner
  • No. of users - Between 1 and 1,000
  • Price - $15 monthly per user
  • Application - Suitable for Small businesses desiring scalable solutions

The VoIP service provider offers an all-inclusive cloud-based solution appropriate for companies that have already implemented the cloud infrastructure and those planning to embrace the technology. The solution supports spam blocking, call routing, BYOD support, and enterprise-level capabilities, such as omnichannel support.

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Dialpad logo
GoTo Connect banner
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Gotoconnect offers a wide range of services that include over seventy calling features such as call screening, routing, and paging from mobile devices, computers, and desk phones, mobile features, tools, and integrations with a host of other apps. There are three plans with different parts.

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GoTo Connect logo
GrassHopper banner
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Grasshopper is a VoIP solution for businesses that wish to look prominent. The top-secret behind the app is straightforward; a company does not need to be multinational to be significant. What matters is appearance. It offers small businesses comprehensive communication features and tools to impress their clients while maintaining their current manageable sizes.

The service provider provides two types of packages, the Grasshopper Connect and the Grasshopper plan options. The Grasshopper plans the conventional VoIP service standard in the market and is in three flavors. A business can either purchase Partner, Solo or Small Business plan under the package, and all are billable annually or monthly.

Grasshopper allows users to purchase as small as long-term commitments do not bind a month's contract and users. An annual plan is also available, and it lets you save more than ten percent. Most enterprises opt for the year because of the savings it brings.

The company's VoIP plan costs $26 a month for a three-extensions, single number and $44 for a three-numbers, six extension number. You can get five numbers and unlimited extension for as little as $80, which is a substantial benefit for companies seeking to scale their businesses.

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OnSip banner
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OnSIP is a renowned provider of communications for businesses regardless of their sizes. Some of its clients include Tumblr, Mozilla and Disqus. The service is top-rated among companies that embrace a bring-your-own-device (BYOD) policy, making the app easy to use regardless of the device or operating system.

The service provider offers one of the most outstanding solutions for businesses with competitive pricing, numerous features, and flexible pricing and payment options. Users can exploit the robust admin portal to change and manage various features. One feature that makes the service so popular is its flexibility. Users can use desk phones solely if that is what their businesses entail. Alternatively, companies can use a softphone with the software you wish. OnSIP is also the most convenient way to combine both softphones and desk phones.

OnSIP comes with all the features that typical VoIP software has except group ring, personal attendant and voicemail. Furthermore, you can get premium features, such as third-party softphone integration, voicemail-to-email, and web-based PBX.

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OnSip logo
Line2 banner
  • Rating - 4.5/5
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Line2 offers robust communication solutions for businesses looking to enhance their virtual communication capabilities. With a range of features tailored to professional needs, Line2 empowers businesses to streamline their communication processes and establish a strong online presence. Whether you're a solo entrepreneur or part of a growing team, Line2's expertise in virtual phone systems can help you maintain effective and professional communication. Line2 offers businesses the flexibility and convenience of virtual communication, allowing them to establish a professional image while effectively managing their communication needs. Whether you're a startup or an established business, Line2's virtual phone systems can enhance your communication efficiency and customer engagement.

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Mightycall banner
  • Best For - Small and medium-sized businesses
  • Starting Price - $12 per user every month
  • Rating - 4.4/5

MightyCall is a digital phone system with many features and interfaces that set it distinct from Grasshopper and Google Voice, its main rivals. It's a very affordable phone system, with monthly rates as low as $12 per user, perfect for small companies wanting to upgrade from cumbersome landline options.

While it lacks the functionality of more comprehensive unified communication platforms and is not as feature-rich as bigger voice-over IP (VoIP) providers, MightyCall is lauded for its excellent customer support. Any company on a tight budget that needs high-quality phone calls and capabilities like call recording and CRM integrations should seriously consider this option.

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Mightycall logo
UniTel Voice banner
  • Best For - Companies in need of reliable and scalable VoIP solutions for their communication needs
  • Rating - 4.5/5

Unitel Voice is a leading provider of VoIP services, offering businesses a cost-effective and efficient communication solution. With its robust features and exceptional customer support, Unitel Voice empowers companies to enhance their communication capabilities and streamline their operations.

Unitel Voice is a trusted VoIP service provider that offers reliable and scalable communication solutions for businesses. With its focus on voice quality, flexibility, and feature-rich tools, Unitel Voice enables companies to streamline their communication processes and deliver exceptional customer experiences. While international calling options may be more limited, the cost-effective pricing and dedication to customer satisfaction make Unitel Voice an excellent choice for businesses seeking reliable VoIP services. By leveraging the power of Unitel Voice, companies can enhance their communication capabilities, improve productivity, and drive business growth.

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UniTel Voice logo
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