Jive is a user-friendly and fun business VoIP plan because of the features it brings to your company. With punchy text, a sleek app and some advanced features, the service unifies company communications in a more accessible, relaxed and fun way. In addition, it has over eighty features, and all come under a single monthly rate. Such offers are highly enticing and give businesses everything they need in a single app. Companies will not be forced to switch between providers searching for optimal use because Jive is comprehensive in its offerings.
Jive gives users complete control of their incoming calls. They can set up their calling rules and define when the business is closed or open to ensure that customer support is streamlined and that users get auto attendants during closed hours. Additionally, Jive has neat features, such as simultaneous paging to specific groups or all agents for a more tailored but still public communication.
Users can connect to team members using the conference badge and simultaneously communicate with as many as ten members. You can listen to business voicemail regardless of the location and use other collaboration tools to remain connected. If your company takes communication seriously, you can use Jive call logs, analytics and monitoring features to assess and inspect calls to enhance customer experience and modify members' techniques.
Jive has a custom greeting, local directory and dial-by-name directory to give your business a more professional feel. You can handle incoming calls more efficiently by using tools, such as shared line appearance, ring group, and presence monitoring.